Frequently Asked Questions

Where are you located?
Visit The Hidden Closet at 305 Natchitoches Street in Downtown West Monroe, Louisiana. Check our Visit Us page for current hours and directions.

Can I shop online?
Yes! Browse and shop anytime at thehiddencloset.net.

What sizes do you carry?
We offer women’s clothing in sizes S–XL. Available sizes vary by item.

How do I know which size to order?
Check each product description for available sizing and fit details. Need help choosing? Contact us before ordering—we’re happy to help!

Do you offer gift cards?
Yes! We offer physical and digital gift cards. Call 318-307-7073 for help purchasing a digital gift card for someone special.

What is your return policy?
We offer a 7-day return window for eligible items. All discounted, seasonal, jewelry, accessories and sale items are final sale, with no exceptions. Please review our Return Policy page for full eligibility requirements and instructions.

How much does shipping cost?
Available shipping options and charges are shown at checkout before you complete your purchase.

When will my order ship?
Please review our Shipping Policy for processing and delivery estimates. Contact us if you have a question about a specific order.

How can I track my order?
If your shipment includes tracking, you’ll receive the tracking information in your shipping confirmation email.

Can you help me put an outfit together?
Absolutely! Whether you need an everyday look or something for a special occasion, we’re happy to help coordinate clothing, shoes, and accessories.

How can I contact you?
Call 318-307-7073 or use our Contact page. For order questions, please include your order number so we can help you fast